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WEBMASTER
RESOURCES
CATEGORY
: CUSTOMER RETENTION - Subcategory
: CRM (Customer Relationship Management)
Facilities
for user profiling, building relationships,
communicating with customers, analysing
your market... |
Resource Name
|
In Brief
|
Your
next step
|
WebGroove®
Relate
|
Web Personalization
|
Visit
the WebGroove® web site
|
Description
|
Further information
|
Free?
Contact
WebGroove®
for prices.
|
An innovative marketing solution that
leverages the web's interactivity for
better relationship marketing.
|
|
Resource
Name |
In
Brief |
Your
next step |
CoremetricsMarketforce
|
Online marketing analytics platform
|
Visit
the Coremetrics website
|
Description
|
Further information
|
Free?
Contact
Coremetrics
for prices.
|
Coremetrics
offers the most efficient and cost effective
way for a company to begin measuring
its online business, with extremely
rapid implementation and no new hardware
or software requirements.
|
|
Resource
Name |
In
Brief |
Your
next step |
TextCall
Web Callback System
|
Facility whereby customers simply click
a button on your website to contact
you whether you are in the office or
not.
|
Visit
the TextCall Website
|
Description
|
Further information
|
Free?
Contact
TextCall
for prices.
|
Your website must allow your customers
to contact you quickly and efficiently
- whether you are in the office or not.
By placing a callback facility on your
website it shows you are a customer
focussed company and value their enquiries.
|
|
Resource
Name |
In
Brief |
Your
next step |
PHPLive!
- Live Support Solution
|
A live support system to enable you
to build a stronger connection with
your clients.
|
Visit
the PHPLive! Website
|
Description
|
Further information
|
Free?
Contact
PHPLive!
for prices.
|
PHP Live! enables live customer
support and visitor communication directly
from your website. Provides real-time
sales and/or customer service support
from any computer, anywhere!
|
|
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PROMOTION RESOURCES
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